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We proudly offer in-person service throughout the New York metro area—including New York, New Jersey, and Connecticut.
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We offer remote tech support and computer repair services to clients in the United States, Canada, United Kingdom, Australia, Germany, Singapore, Ireland, New Zealand, United Arab Emirates, and Jamaica. Please note: This is for remote service only; we do not offer in-person support in these locations.
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Your security and privacy are our top priority. During a remote session, your personal files, passwords, and sensitive information are fully protected. We only access what’s necessary to fix the problem, and the session cannot harm your computer. You stay in control at all times.
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No. We only access what’s needed to resolve your issue. Your personal files, documents, and passwords remain private at all times.
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Yes. We use industry-standard, encrypted remote access software to ensure your connection is safe and secure.
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Absolutely! You can see everything in real-time and remain in control of the session. You can end it at any time.
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Yes, We proudly offer in-person service throughout the New York metro area—including New York, New Jersey, and Connecticut.
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A technician comes to your house and installs your smart device, including connecting it to the internet for you.
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To experience the full features and functionality of your devices, a Wifi connection is required upon installation. Please have your Wifi password accessible to connect your new devices as well.
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Yes! Our technicians will give you a brief tutorial on how to use the corresponding application with your new device, as well as a demonstration of its main features.
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Some smart home devices are specifically designed to withstand weather and outdoor conditions (security cameras, doorbells, etc…). However, some may not be able to operate or function properly outside. Ask your technician for best practices with your selected smart home device.
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Some smart home devices are specifically designed to withstand weather and outdoor conditions (security cameras, doorbells, etc…). However, some may not be able to operate or function properly outside. Ask your technician for best practices with your selected smart home device.
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Poor internet connections can cause your new device to not function as expected. WiFi repeaters and extenders can be a quick fix for this issue. Talk to your technician for the best solution for your home.