top of page

Terms of Service, Privacy & Payment Policy

Last Updated: January 2026

These Terms of Service (“Terms”) govern your access to and use of https://www.technicoss.com (the “Website”), operated by Technico Security Systems LLC (“Company,” “we,” “us,” or “our”).

By accessing our Website, scheduling services, or submitting payment, you acknowledge that you have read, understood, and agree to be bound by these Terms.

​

1. Business Overview

Technico Security Systems LLC provides technology and technical support services, including but not limited to smart home installations, security camera systems, networking support, and related services.

All services are subject to availability, service area restrictions, and technical feasibility.

​

2. Privacy & Data Protection

We value your privacy and are committed to protecting your personal information.

​

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Service or billing address

  • Messages, inquiries, or service requests

​

We may also collect non-personal information such as IP address, browser type, device information, and website usage data for analytics, performance monitoring, and security purposes.

​

How We Use Information

We use collected information to:

  • Schedule, deliver, and manage services

  • Communicate regarding appointments, updates, and support

  • Improve our website and service offerings

  • Detect fraud and maintain security

We do not sell, rent, or trade your personal information to third parties.

​

3. Cookies

Our Website uses cookies to enhance user experience and analyze site performance. You may disable cookies through your browser settings; however, some site functionality may be limited.

​

4. Payment Terms

Accepted Payment Methods

We accept major credit cards, including:

  • Visa

  • MasterCard

  • American Express

  • Discover

​

Payment Timing

Payment may be required:

  • At the time of booking, or

  • Upon completion of service, depending on the service agreement

​

Non-Refundable Services

Once a service has begun—including technician dispatch, arrival, diagnostics, or installation—payments are non-refundable, except where required by law.

​

5. Cancellations & Rescheduling

  • Cancellations must be made at least 24 hours in advance to avoid cancellation fees.

  • Same-day cancellations or no-shows may result in a service charge.

  • Rescheduling requests are subject to availability.

​

6. Scope of Services

Our services are intended to improve functionality, convenience, and security; however, uninterrupted or flawless performance is not guaranteed.

We are not responsible for issues caused by:

  • Internet or power outages

  • Manufacturer defects

  • Third-party software or hardware failures

  • Pre-existing wiring or infrastructure conditions

Customers are responsible for ensuring compatible equipment and adequate internet connectivity.

​

7. No Guarantees or Warranties

While we follow industry-standard practices, we do not guarantee:

  • Absolute security

  • Continuous connectivity

  • Prevention of theft, hacking, or system malfunctions

Our services supplement—but do not replace—professional monitoring services, law enforcement, or emergency responders.

​

8. Limitation of Liability

To the fullest extent permitted by law, Technico Security Systems LLC shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, profits, or service interruptions.

Our total liability, if any, shall not exceed the amount paid for the specific service giving rise to the claim.

​

9. Customer Responsibilities

Customers agree to:

  • Provide accurate and complete information

  • Maintain required equipment and internet services

  • Report service-related issues within 48 hours of completion

Failure to meet these responsibilities may limit our ability to resolve concerns.

​

10. Dispute Resolution

Any service-related disputes must be submitted in writing within 48 hours of service completion. We aim to resolve all concerns promptly and fairly.

If informal resolution is unsuccessful, disputes shall be governed by the laws of the State of New York.

​

11. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If such information is identified, it will be promptly deleted.

​

12. Policy Updates

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the updated Terms.

​

13. Contact Information

For questions or concerns regarding these policies, please contact:

Technico Security Systems LLC
📞 (516) 340-3906
🌐 https://www.technicoss.com

bottom of page